White-Glove Onboarding, Training, & Support

Customized emergency management system implementation and guidance, every step of the way.

Knowledge is Power

We Treat You Like Family

At CatapultEMS, we treat you like family. While we have the infrastructure and resources of a corporation and we serve large school districts, we also provide the type of personalized service and hands-on support you typically only receive with a small business.

We’re committed to providing your school district end-to-end service and support so you can succeed in achieving your school safety goals.


We've got you covered

Emergency Management System Implementation Made Simple

As a CatapultEMS client, your school district gets:

  • Customized implementation of your district’s emergency plan into CatapultEMS, which can include importing staff and student directories, setting up action directives for automated notifications, setting permission levels for various types of users, and more
  • Help with integration of CatapultEMS with your other school systems and hardware, such as student information systems (SIS), public address (PA) systems, IP phones, physical panic buttons, and more
  • Complete training for your district and school administrators, staff, and first responder partners
  • Support during safety drills to help ensure that your system is being used as intended
  • A dedicated project manager and customer service manager to help you strategize safety solution implementation and assist with post-launch adjustments
  • Easy access to our support team for anyone in your district, whether they’re a district safety director, a principal, or a teacher

Less Stress & Better Safety Outcomes

When you get the white-glove treatment from your emergency management support team, you don’t just get the gift of time – you also get the opportunity to create safer learning environments for your students.

Because CatapultEMS does all the heavy lifting for you, you and your team benefit from:

Reduced Stress

There’s no need to worry about being the all-knowing expert in emergency management systems – you have a hands-on support team to guide you every step of the way!

Time Back in Your Day

With your onboarding and training handled, you can focus on other tasks that are a priority in your role.

Better System Utilization, Leading to Better Safety Outcomes

With robust training and a support team that is available to all roles within your school district, your administrators and staff are more likely to use CatapultEMS to its fullest potential, which means maximized safety for your students.

Ongoing Improvement of Your Safety Solutions

With support that continues even after onboarding and training, our team helps you optimize your emergency management system for changes that occur over time, and we can also assist with scaling up your school safety solutions as needed.

The Wisdom of Experience

What School District Administrators Are Saying

Greg Rash

Former Director of Business Services Twin Rivers Unified School District

With my technological ineptitude, I would have been dead in the water without the outstanding training and support I received from CatapultEMS’ entire team… I was blown away by the administration, staff, and customer service...

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